An imminent deadline looms for individuals who are yet to receive their Winter Fuel Payment.
The Winter Fuel Payment, valued at up to £300, is disbursed by the Department for Work and Pensions (DWP) to individuals over the state pension age. Those with an annual income exceeding £35,000 are required to reimburse the payment through the tax system.
While the majority typically receive their Winter Fuel Payment in November or December, if by January 28, 2026, you have not received yours, you are advised to reach out to the Winter Fuel Payment Centre.
To contact the Winter Fuel Payment Centre, you can either call their helpline at 0800 731 0160 or send a letter via post. For Relay UK, dial 18001 followed by 0800 731 0160. The center’s address is as follows: Winter Fuel Payment Centre, Mail Handling Site A, Wolverhampton, WV98 1LR.
According to information on GOV.UK, most payments are typically automated, with notifications sent out in November or December. If by January 28, 2026, you have not received a letter or payment, it is recommended to contact the Winter Fuel Payment Centre.
Winter Fuel Payments are distributed to individuals born before September 22, 1959, who claimed specific benefits in the qualifying week of September 15 to 21, 2025. If you did not claim these benefits, you must apply for the payment by contacting the Winter Fuel Payment Centre via post or phone before March 31, 2026.
In Scotland, the Winter Fuel Payment has been substituted with the Pension Age Winter Heating Payment, ranging from £101.70 to £305.10.