Morrisons customers in Stakeford are expressing anger over a recent implementation of fees for cash withdrawals at ATMs. The decision is not controlled by the store but rather by an external provider, and it appears to be part of a trial at select Morrisons Daily locations.
One customer shared on social media, stating, “The cash machine at Morrisons Daily now charges for cash withdrawals.” Many patrons feel this change is unjust as free withdrawals have been a norm for years. Some have even reached out to their Members of Parliament to voice their concerns.
According to the Payment Choice Alliance, nearly 19,000 free-to-use ATMs have disappeared from UK high streets since January 2018. The average UK adult withdrew £1,352 from ATMs in 2025, a 5% decrease compared to the previous year.
Morrisons reported annual losses of £381 million for the year ending October 26 due to a significant interest bill on its debt. Despite reducing losses from the previous year, the company, owned by Clayton, Dubilier & Rice, ended the fiscal year with a £3.1 billion debt burden.
The supermarket chain attributed its financial challenges to increased costs and a cyber incident that disrupted IT systems before the 2024 Christmas season, affecting product availability. However, Morrisons saw a 3.4% increase in like-for-like sales during the Christmas period, with strong demand for its premium own-brand products driving sales growth.
Rami Baitieh, Morrisons’ CEO, highlighted the company’s ability to maintain sales growth and market share amid a competitive environment, emphasizing the positive performance in a challenging market.