Energy bills have recently increased, but there are options available to help manage costs during the winter season. The Ofgem price cap for a typical dual fuel household paying by direct debit has risen to £1,755 from £1,720. However, there is no overall limit on energy costs, as bills are calculated based on actual gas and electricity usage. The Ofgem price cap restricts the charges for units of gas and electricity, including standing charges.
Winter Fuel Payments, ranging from £100 to £300, are provided to pensioner households based on the age of the recipients and those they live with. Eligibility criteria include being born before September 22, 1959, and an annual income below £35,000 to avoid repayment through taxes. The payments are typically distributed from November onwards.
The Warm Home Discount scheme offers a £150 reduction on electricity bills, applied directly to energy accounts or as a voucher for prepayment customers. In England and Wales, eligibility requires receiving specific benefits like Pension Credit or Universal Credit. In Scotland, automatic payments are made to those receiving the Guarantee Credit element of Pension Credit, while others must apply through their energy supplier. The scheme usually commences from October onwards, with no equivalent scheme in Northern Ireland.
Cold Weather Payments of £25 each are triggered when the temperature remains at or below 0C for seven consecutive days. Residents in England or Wales receiving certain benefits or Support for Mortgage Interest qualify for these payments. In Scotland, a Winter Heating Payment of £59.75 may be available instead of Cold Weather Payments. Contact your energy provider promptly if you are facing difficulties in bill payment, as they may offer assistance such as payment plans, breaks, or manageable debt repayments.
Major energy companies often provide hardship funds or grants to customers in energy debt without repayment obligations. The British Gas Energy Trust offers grants of up to £1,700, even to non-customers. Additionally, various charities can offer support and guidance to individuals struggling with energy bills or debt. For broader debt assistance, consider reaching out to the relevant organizations for help.