Virgin Media has announced an upcoming upgrade for some broadband customers, offering improved home routers at no additional cost. The company plans to replace older Hub 3 and Hub 4 devices with the more advanced Hub 5, featuring upgraded Wi-Fi 6 technology for faster and more reliable connections.
Eligible customers will be notified via email gradually throughout 2026 as the rollout progresses. Virgin Media highlighted that the Hub 5 is equipped with Wi-Fi 6 technology and seven internal antennas to enhance coverage within homes.
To determine if you qualify for the upgrade, Virgin Media will contact you directly, eliminating the need for immediate action. Alternatively, you can verify your eligibility by accessing your My Virgin Media account online.
Upgrading to the Hub 5 can enhance broadband performance significantly, offering broader Wi-Fi coverage, improved stability, and support for future updates. Additionally, it is optimized for faster Gig1 speeds, enabling quicker downloads and streaming experiences. With Gig1 speeds, users can download a full HD movie in under 40 seconds, surpassing the UK average by over tenfold.
Wi-Fi 6 is the latest wireless networking technology, providing faster speeds, enhanced efficiency, and better performance in crowded environments. It accommodates multiple connected devices simultaneously, operates efficiently across both 2.4 GHz and 5 GHz bands, and is energy-efficient, making it ideal for modern smart homes with high data demands. While Wi-Fi 7 technology is also available, Wi-Fi 6 remains suitable for the average user.
